Pay
₹5,00,000 - ₹7,00,000 a year
Full job description
TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions with 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.
RESPONSIBILITIES
Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on.
Sells the value propositions of TE Connectivity products and services.
Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
EDUCATION/KNOWLEDGE
Education Required: BE / MBA Required
Experience/Skills Required:
1+ Years of Technical Support experience in Electrical/ Automotive domain.
Very good communication skills and flexible to work in any shift
Job Type: Full-time
Pay: ₹500,000.00 - ₹700,000.00 per year
Benefits:
Flexible schedule
Health insurance
Internet reimbursement
Provident Fund
Work from home
Shift:
Night shift
Work Days:
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Required)
total work: 1 year (Required)
Shift availability:
Night Shift (Required)
Work Location: In person